Lonely? Depressed? Suicidal?
We Care
We Listen
24 hours a day, 7 days a week

905-681-1488


Mission Statement:
Telecare Burlington is a non-profit, all volunteer organization providing 24 hour, confidential, call in service to those in need of a little kindness and compassion.
At Telecare, we listen, we care.

We Are...
· 1 of 8 Telecare crisis centres in operation in Canada, waiting to take calls from people in need of someone to listen to them.
· affiliated with Telecare Canada and Life Line International

Our Aims are...
· to listen to those in need
· to offer the distressed, the lonely and the despairing immediate contact by telephone with someone who cares
· to give callers renewed courage in difficult times
· to assist callers in better coping with personal problems.

Our Methods...
· Telecare Burlington is available night and day, 24/7.
· We listen with care and understanding.
· We respect the anonymity of callers and offer confidentiality to all.
· We do not judge our callers or their circumstances.
· We offer help and support.
· We refer callers to community agencies for further assistance.
· We are a friend on the telephone in a time of need.

Our History...
Telecare Burlington has been in operation for over 30 years. There has been someone on the phone at Telecare Burlington for 24 hours a day seven days a week without interruption since 1976.

The Telecare model for a telephone help line originated in Sydney, Australia in 1963. The Rev. Alan Walker of Sydney's Central Methodist Mission saw a need for such a service and founded the "Life Line". The LifeLine centre in Sydney was opened on March 16, 1963, after more than a year of preparation, with the city-wide announcement that "help is as close as the telephone".

The first LifeLine related service in Canada was founded in Sudbury, Ontario on October 4, 1965, by the Rev. D. Bruce MacDougall of St. Peter's United Church. This service is now Telecare Distress Centres of Canada.